A practical guide
Your first visit, step by step
Seven short steps from picking up the phone to heading home. Read it once and you’ll know exactly what to expect.
- Cost
- £12
- Arrive
- 10 min early
- Time
- About 1 hour
Call first
Ring reception on 020 7946 0168. The call takes about five minutes. We’ll find a class and a time that suit you, and ask a few questions so your coach is prepared.
- Calls Monday–Friday
- 09:00–19:00
- Calls Saturday & Sunday
- 09:00–13:00
Not sure what to say?
Hi, I’d like to try a first class. I haven’t trained for a while and I’m not sure which class to choose.
That’s all you need. We’ll take it from there.
Getting here & arriving
We’re at 24 Northline Yard, London [postcode]. Aim to arrive ten minutes before your class.
- [Owner: describe the entrance, e.g. “blue door beside the café, buzzer marked Northline”]
- [Owner: nearest station and walking time]
- [Owner: bike parking and car parking details]
Illustrative photo. Replace with your own entrance or reception.
What to bring
Nothing special. Wear or bring something comfortable and you’re set.
- Clothes you can move in
- Clean indoor trainers
- A water bottle
- A small towel
- A padlock, if you like
- Any medication you may need
Changing rooms with showers and lockers are available. [Owner: confirm facilities]
Meeting your coach
Your coach will meet you at reception, show you the changing area and training floor, and check the notes from your phone call. This is a good moment to mention anything you’ve remembered since, or anything you’re nervous about.
- Quick tour of the studio
- A short chat about how you’re feeling today
- Introduction to the rest of the group
The session
Classes last 40 to 50 minutes. You’ll be positioned near the coach, and every exercise has an easier option.
- First 10 minutes
Warm up with everyone
The same gentle warm-up for all levels.
- Main part
Coached work at your level
Weights or pace are chosen with you. Rest whenever you need.
- Last 5 minutes
Cool down
Easy stretching while your breathing settles.
Afterwards
Stay for a couple of minutes. Your coach will ask how it felt and suggest which class might suit you next. Mild muscle soreness over the following day or two is normal after a new activity.
Coming back?
Reception can arrange your next class before you leave, or call us later in the week. Compare memberships when you’re ready.
Accessibility & questions
We want the studio to work for as many people as possible. Please ask about anything that would help you feel comfortable.
- Step-free access: [Owner: confirm step-free entrance, lift and accessible toilet]
- Bringing someone: a friend or carer is welcome to come with you for your first visit. [Owner: confirm]
- Quieter times: ask reception which sessions tend to be calmer.
- Health questions: we can adapt exercises, but we’re not medical professionals. For specific conditions, check with your GP first.
First coached class £12
Ready for step one?
Call reception and we’ll arrange your first class. It takes about five minutes.