Legal
Terms & conditions
The terms for using the studio, joining classes and holding a membership or personal training sessions.
Last updated: [Date]
Template text, not legal advice. This page is a structured starting point. It has not been reviewed by a lawyer and is not approved for use. Highlighted items must be completed by the business owner, and the whole page should be checked against how the studio actually operates and current UK law.
1. About these terms
These terms apply between you and [legal business name], trading as Harbor Fitness QA, 24 Northline Yard, London [postcode]. By booking a class, buying a membership or booking personal training, you agree to them.
2. Booking classes
- Classes are arranged by phone with reception during call hours. The online timetable is for information only.
- Class sizes are limited to [10] people. A place is confirmed when reception confirms it.
- Please arrive at least ten minutes early for your first class. Late arrivals may not be able to join if the warm-up has finished, for safety reasons.
3. Prices and payment
Current sample prices: first coached class £12; single class £18; 8 classes £89 per month; unlimited classes £129 per month; personal training from £55 per session.
Payment method: [e.g. card on arrival, Direct Debit for monthly plans]. We may change prices with [30 days’] notice to existing members.
4. Monthly memberships
- Plans run month to month from your start date and renew automatically.
- Unused classes on the 8-class plan [expire / roll over] at the end of each billing period.
- Memberships are personal and cannot be transferred or shared.
5. Cancelling and pausing
Cancelling a class
Please give at least [12 hours’] notice. Late cancellations or no-shows on class-based plans [may count as a used class].
Cancelling a membership
Tell reception [notice period] before your next billing date. [Describe any minimum term].
Pausing
[Pause rules, e.g. minimum 2 weeks, maximum 3 months per year].
Your statutory rights
Nothing in these terms affects your statutory rights as a consumer, including any right to cancel within 14 days of buying a service at a distance. [Confirm wording with an adviser.]
6. Personal training
Sessions must be cancelled or moved at least [24 hours] in advance or may be charged in full. [Pack expiry and refund rules].
7. Health and safety
- Tell us about any injuries, medical conditions, pregnancy or medication that might affect exercise before you train and if anything changes.
- Our coaches can adapt exercises but do not provide medical advice. If you are unsure whether exercise is suitable for you, consult a GP or other qualified health professional first.
- Follow coaches’ instructions and stop if you feel unwell.
8. Studio rules
- Clean indoor trainers on the training floor.
- Return equipment after use.
- Be respectful of other members and staff. We may refuse entry or end a membership for behaviour that puts others at risk.
9. Liability
[Liability wording to be drafted by a legal adviser. Do not rely on this placeholder.]
10. Changes and contact
We may update these terms and will tell members about significant changes [method and notice]. Questions? Call 020 7946 0168 or email hello@northline.example.